Shipping Policy

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We provide free 3-day shipping for customers based in the UK.

International Shipping Fees

For international shipping, the shipping fee will be calculated during the checkout process based on the destination country. The estimated shipping time for international orders is around 5-7 days.

Please note, all provided delivery times and dates are offered in good faith but should be considered as estimates only.

For consumers in the EU and UK: This does not impinge upon your statutory rights. Unless explicitly stated otherwise, estimated delivery times indicate the soonest possible delivery, and deliveries will be completed within 30 days following the acceptance of your order. For further details, please consult our Terms.

As soon as your order is prepared and packaged, we will notify you with a tracking number via email.

DO YOU DELIVER INTERNATIONALLY?

We are pleased to offer international shipping options to all countries within the European Union (EU) and the United States.

Please be aware, the free 3-day shipping offer is not applicable to international orders.

For customs process inquiries:

It's important to note that international deliveries may be subject to various regulations and restrictions, alongside potential additional taxes and duties for which we have no control. In such instances, it is your responsibility to comply with the laws of the country of residence and bear any additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Should there be any delay in delivery, we will inform you as soon as possible, providing a revised estimated delivery date.

For consumers in the EU and UK: This does not affect your statutory rights. For more information, please refer to our Terms.

QUESTIONS ABOUT RETURNS?

For inquiries regarding returns, please review our Return Policy at https://locococo.uk/pages/Returns.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or comments about this policy, please contact us via: